Cancellation policy

What you get. Plugin Pass gives you every Develop Device plugin and app for as long as your subscription is paid. Plugins and apps we release while your pass runs are added to it. You install them from the free Plugins & Apps Manager by signing in with your store account, and you can use your pass on two computers at a time (macOS or Windows).

Billing and renewal. You choose monthly or yearly billing at checkout. Your first payment is taken when you order, and your subscription renews automatically for the same period at the price shown at checkout, until you cancel. If a renewal payment fails, we try again over the following days. Your plugins keep working during that time.

Cancelling. You can cancel at any time in your account: sign in, open Subscriptions, choose Plugin Pass and select Cancel subscription. You can also pause or skip a renewal there. After you cancel, no further payments are taken, and your plugins keep working until the end of the period you have already paid for.

When your pass ends. If your subscription is cancelled, paused, or a renewal cannot be paid, plugins and apps from the pass stop working after the last paid period, plus a short grace period that covers payment retries. This applies on every computer, including when it is offline. If you subscribe again later, the same plugins start working again.

Plugins you bought separately. Anything you bought on its own or in a bundle is yours to keep. It is not part of the pass and is not affected when your pass ends.

Refunds. If we refund a pass payment, the pass ends when the refund is made. Refunds follow our Refund Policy.

Price changes. If we change the Plugin Pass price, we tell you by email before your next renewal. You can cancel before the new price applies.

Contact. Questions about your pass: support@developdevice.com.