Frequently Asked Questions

Develop Device is a store for music producers, guitarists, drummers and engineers, run by Jaroslav Holub in Plzeň, Czech Republic. You can find 530 current digital products, including drum presets, drum MIDI, guitar and bass tones, impulse responses, DAW templates, synth toolkits and plugins.

The store currently includes 530 products. Popular areas include 212 Superior Drummer 3 preset products, 269 drum preset/template products plus 4 Drum MIDI packs, 166 guitar and bass tone products, 14 non-drum DAW/session template products and 17 plugin/app products.

Want all of it? The All-Access Pass unlocks the whole library for a year. Before buying single products, open the product page and check the required software, hardware, format and included files.

A customer account is optional for single products. You can buy without creating one, but logging in makes it easier to find your order history and downloads later.

You do need to log in for the Develop Device Hub (All-Access Pass, Lifetime Access and Credits Plan) and to see the loyalty price on the pass. Always use an email address you can access, because your order confirmation and download information are sent there.

Standard digital products are delivered electronically after payment by download link, email and/or customer account access. There is no physical package for digital products.

If you do not see the email, check spam, promotions and the email address used for the order. For delivery details, see the Digital Delivery Policy.

Yes. Use your customer account or order email to access your downloads again. All-Access Pass, Lifetime Access and Credits Plan customers download everything from the Develop Device Hub. Keep your own backup after downloading, especially for active studio projects.

If a link is missing, expired or blocked by mistake, contact support with your order number and the email address used for the order.

First check spam, promotions, quarantine folders and the email address used for the order. Some email providers can delay automated download messages, especially after larger orders or payment reviews.

If the message still does not arrive, contact support with your order number and order email. Do not place a second order for the same product unless support confirms that the original order failed.

Yes. Modern Metal Mixing & Mastering is a free PDF guide with starting settings for drums, guitars, bass, vocals and the master, plus printable checklists. You get it by email.

The All-Access Pass unlocks the whole Develop Device library: presets, templates, MIDI packs, IRs, synth toolkits and plugins, plus every new release during your year. It is one payment of 8.534,00 Kč for 12 months and it never renews, so there is no subscription to cancel.

Everything is delivered through the Develop Device Hub. See the All-Access Pass page for what is included.

Yes. Once your paid orders in the store add up to more than 2.445,00 Kč, the All-Access Pass costs you 4.267,00 Kč instead of 8.534,00 Kč.

There is no code: the price is applied automatically at checkout when you are logged in with the email you used for your earlier orders.

You keep access to everything that was in the library on the day your year ended, and what you downloaded stays yours. Releases that come out after that day are not included.

You can start a new year at any time. Because your pass counts as a paid order, you will usually qualify for the loyalty price.

Custom, made-to-order work and Drum Visualizer are separate purchases and are not part of the All-Access Pass or the Credits Plan.

A plan for picking a few products every month instead of everything at once. You spend credits on the products you choose in the Develop Device Hub, and everything you unlock stays yours.

• Yearly, 4.866,00 Kč a year: 35 credits to start. 125 in your first year.
• Monthly, 487,00 Kč a month: 10 credits every month, +5 bonus with your third payment.

The credit price depends on the product price, and seven out of ten products cost 5 credits or less. Bundles can be unlocked too, up to 50 credits. The Hub shows the credit price of every product before you unlock it.

Custom work and Drum Visualizer cannot be unlocked with credits.

Unused credits roll over while your plan is active, up to 30. You can pause or cancel the plan at any time; your credits wait for you until you come back, and products you already unlocked stay yours.

Short on credits for one product? With an active plan you can top up: 5 credits for 316,00 Kč, 10 for 585,00 Kč or 20 for 1.098,00 Kč. The Hub suggests the smallest pack that covers what you are missing.

Your library at developdevice.com/pages/hub. Log in with the email you used for your order. All-Access Pass and Lifetime Access customers download everything there, and Credits Plan customers see their credits and unlock products there.

Quad Cortex captures from the pass or the Credits Plan are shared to your Cortex Cloud account: save your Cortex Cloud username in the Hub and follow DevelopDevice on Cortex Cloud.

Check the product title, description, required software or hardware, supported version, file format and any required expansion library. Many products are made for one specific system, such as Superior Drummer 3, Fractal Axe-Fx III, FM3/FM9, Quad Cortex, Kemper, NAM, ToneX, Helix or a specific DAW.

If you are unsure, contact support before ordering. It is much easier to confirm compatibility first than to fix a wrong-format purchase later.

You may see prices in the currency available for your country, such as CZK, USD, GBP, EUR or another supported currency.

Before you pay, the final amount is shown clearly. That is the amount and currency used for your order, including any taxes or discounts that apply.

The available payment methods appear when you pay for your order and can vary by country and device. Common options may include card payments, PayPal, Shop Pay, Apple Pay, Google Pay or local payment methods where available.

Yes. Preset packs, IRs, profiles, captures, MIDI packs, templates and plugins are ready-made digital products, available right after payment. All-Access Pass and Credits Plan customers get them through the Develop Device Hub.

No. Develop Device sells digital products and services only, and everything is delivered electronically. There is nothing to ship and no shipping cost.

Prices can change when you select a different product option, use a discount code, or view the store from a country where taxes or local pricing are different.

Before you pay, review the final total, currency and selected product option. The order amount is exactly what you see before completing payment.

The current catalog includes 212 Superior Drummer 3 preset products, 32 EZdrummer 3 templates, 16 GetGood Drums templates/presets, 4 MODO Drum preset products, 4 Perfect Drums templates, 1 Addictive Drums 2 preset products and 4 drum MIDI packs.

Check the product page before buying to make sure you own the required drum software and expansion library.

The catalog includes presets for many Toontrack libraries, including Core Library, The Metal Foundry SDX, Metal Machinery SDX, Death & Darkness SDX, The Rock Foundry SDX, The Rock Warehouse SDX, Progressive Foundry SDX, Fields of Rock SDX, Legacy of Rock SDX, The Decades SDX, Hitmaker SDX, Area 33 SDX, Area 33 Origin SDX, Stories SDX, Stockholm SDX and selected EZX libraries.

Every product page states the exact library required. A preset made for one SDX/EZX library will not automatically include another library.

• A licensed installation of Superior Drummer 3.
• The specific SDX or EZX expansion listed on the product page.
• Enough disk space for the required Toontrack libraries.
• A current Superior Drummer 3 version is recommended.

Develop Device presets do not include Toontrack software or expansions. They are preset files for customers who already own the required Toontrack products.

Most Superior Drummer 3 preset products are designed to load directly inside Superior Drummer 3. The product page will state if anything additional is required.

DAW templates are different: they may require specific DAW versions or third-party plugins, depending on the template.

Many drum presets work well with electronic drums when your kit triggers Superior Drummer 3 or another supported drum instrument through MIDI. Mapping, velocity response and hi-hat behavior depend on your e-drum module, MIDI map and drum software settings.

If you play from an e-kit, check that your software receives clean MIDI and that the required library is installed before troubleshooting the preset itself.

Usually no. Drum presets depend on the mixer channels, kit pieces and articulations of the exact library listed on the product page. If the required SDX, EZX or drum library is missing, the preset may load incorrectly or not load at all.

Buy the product that matches the library you actually own, or contact support before ordering if you are unsure.

The current guitar/bass tone catalog includes 166 products, including 93 Fractal products, 19 Quad Cortex products, 13 Kemper products, 15 Line 6 products, 2 ToneX products, 3 NAM products and 9 cabinet IR products.

Choose the product made for your exact device, plugin or amp-sim format.

• Presets are saved settings for one specific device, plugin or app.
• Kemper profiles are amp/cab captures for Kemper Profiler.
• Quad Cortex captures are captures for Neural DSP Quad Cortex.
• NAM profiles are amp captures for Neural Amp Modeler.
• IRs are cabinet impulse responses, usually WAV files, used in IR loaders, modelers and amp sims.

These formats are usually not interchangeable, so choose the version made for your gear.

Cabinet IR products can usually be loaded in amp sims, IR loaders, DAWs and hardware modelers that accept WAV impulse responses.

Check your device or plugin manual for supported sample rates, length limits and import steps.

Start with the exact device or plugin you own. A Fractal Axe-Fx III preset is not the same as an FM3 preset, a Kemper profile is not a Quad Cortex capture, and a NAM profile is not a ToneX capture.

If you use multiple devices, buy the product that clearly names the one you want to use. When in doubt, contact support before ordering.

No. Artist, band, software, hardware and third-party brand names are used to describe compatibility, style or intended use. Unless a product page expressly states otherwise, those references do not mean that Develop Device is affiliated with, endorsed by or sponsored by the named third party.

For more context, see the Third-Party Disclaimer.

In most cases, no. Fractal, Quad Cortex, Kemper, Helix, ToneX, NAM and plugin presets use different file formats and sound engines. A similar tone can sometimes be recreated manually, but the preset files themselves are normally not interchangeable.

Choose the product that clearly names your device or plugin, especially when buying for live rigs or paid sessions.

The store currently includes 17 Develop Device software and app products such as audio plugins, IR tools, tone-capture utilities, wavetable/sound-design products and related studio tools.

Plugin format, operating system support and installation steps are product-specific, so check the product page before buying.

Yes. Develop Device plugins and apps run on Windows 10/11 (64-bit) and on macOS with Intel or Apple Silicon. The minimum macOS version depends on the product. Plugins come as VST3 on both systems and AU on macOS, and several also run as standalone apps. AAX for Pro Tools is not offered at the moment.

Check the product page for the exact formats and requirements before buying.

Yes, for HumBeat, DuptraX Pro and IIR-Alchemist X2. If you bought the previous version, the new one is 30% off.

The discount is applied automatically at checkout when you are logged in with the account that bought the earlier version.

Each DAW template product page lists the required DAW, plugin set and any special notes. Some templates use stock plugins, while others require specific third-party plugins.

Do not assume a template will open correctly if you do not own the listed plugins. If a template requires paid third-party plugins, those plugins are not included with the template.

Usually no. DAW templates are built for a specific DAW session format and plugin routing environment. Audio stems, MIDI files or presets may sometimes be reusable elsewhere, but the template itself will not normally convert perfectly between DAWs.

Buy the DAW version that matches your actual production system.

Version differences can matter. A newer DAW may usually open older sessions, but older DAWs may fail to open newer project files. Plugin updates can also change preset compatibility, routing behavior or available parameters.

Check the product page for version notes before buying. If your studio system is older, frozen for compatibility or mission-critical, contact support with the exact DAW and plugin versions first.

1. Download and extract the preset files.
2. Open Superior Drummer 3.
3. Use File > Open or the relevant preset/project loading command.
4. Select the downloaded preset/project file.
5. Confirm that the required SDX/EZX library is installed.

For more detail, see the Superior Drummer 3 installation guide.

Download and extract the preset files, connect your Fractal device by USB, then use the correct Fractal editor or Fractal-Bot for your unit.

Make sure the preset product matches your device. Axe-Fx III, FM3/FM9, Axe-Fx II and AX8 files are not always interchangeable.

Download and extract the profile files, then import them through Kemper Rig Manager or the supported USB method for your Kemper.

If a profile does not appear, check that the file was extracted correctly and that Rig Manager is connected to the right device and account.

Quad Cortex products are made for Neural DSP Quad Cortex. Follow Neural DSP's current import or cloud steps for your device and account.

Make sure you purchased a Quad Cortex product, not a Kemper, NAM, ToneX or Fractal product with a similar sound description.

NAM profiles are loaded in Neural Amp Modeler or compatible NAM loaders. Cabinet IRs are loaded in an IR loader, amp sim, DAW plugin or hardware modeler that supports WAV impulse responses.

If the tone sounds wrong, check the signal chain order: amp/profile first, cabinet IR after the amp section, then post effects as needed.

First confirm that the ZIP file was extracted, the file was imported into the correct software or device editor, and the product matches your exact device or plugin. Some apps do not find presets until they are moved into the correct preset, project or user-library folder.

If it still does not appear, restart the app, rescan presets if that option is available, and contact support with screenshots of the folder, file extension and import screen.

Yes. Purchased products can be used in your own personal or commercial music, recordings, mixes, masters, performances and audiovisual productions, subject to the license terms.

You may not resell, share, repackage, upload, redistribute or use the source product files to create a competing product library. See the Terms of Service and End User License Agreement for full terms.

Digital downloads are different from physical goods because files cannot be returned once they are made available, accessed or downloaded. For that reason, change-of-mind refunds are normally not available unless required by law or expressly agreed.

If the wrong file was supplied, a file is corrupted or incomplete, or a product clearly does not match its description, contact support so the issue can be reviewed under the Refund, Withdrawal and Digital Content Policy.

1. Confirm you own the required software, hardware, plugin, SDX/EZX library or DAW.
2. Check that the product format matches your exact device or software version.
3. Extract the downloaded ZIP before importing files.
4. Update the app or editor if needed.
5. Try downloading the file again from your order or account.

If the issue continues, contact support with your order number, product name, operating system, software/device version and screenshots or error messages.

Email support@developdevice.com or use the contact page. Include your order number, order email, product name and a clear description of the issue.

Support hours are Monday to Friday, 9 AM to 4 PM CET. Reply time depends on workload and how complex the issue is, but delivery or access problems should include as much detail as possible in the first message.

Develop Device is operated by Jaroslav Holub, trading as Develop Device / Develop Device Studio, based in Plzen, Czech Republic. The store supplies digital music-production products and digital services internationally.

Business and legal contact details are available in the store's Contact Information and Legal Notice.

No. Purchases are intended for the customer, account or business that bought them. You may use purchased products in your own productions under the license terms, but you may not resell, share, transfer, repackage or redistribute the original product files to another person.

If you need a license for a team, studio or client project, contact support before sharing any files outside your own account.