Support & Booking

Need help with an order, product or custom job?

Send the details I need to give you a useful answer. For order and download issues, include the order number or the email used at checkout. For product questions, include the product name, software version, DAW, operating system and plugin format. For custom work, describe what you want built or finished and add a reference link if you have one.

Support hours: Monday-Friday, 9 AM-4 PM CET.

Develop Device studio workspace

Support and custom work are handled directly from the Develop Device studio in the Czech Republic.

Orders & downloads

Include your order number or checkout email, the product name and what is missing or not working.

Compatibility questions

Send your DAW, operating system, plugin format and exact product version so I can answer without guessing.

Custom work & services

For mixing, mastering, custom presets or templates, tell me what you are working on and what result you need.

Need to show a screenshot, short audio example or reference? Upload it to Google Drive, Dropbox, WeTransfer, SoundCloud private link or similar, then paste the share link in the file/audio field below. Make sure the link is accessible.