Delivery Policy

Immediate Download Access and Account Management

After making a purchase at Develop Device, immediate access to download links is provided for your purchased items. In addition, an email containing detailed information and direct links will be sent. You can also access these purchases through your user account on the Develop Device website, where you're entitled to download your files up to five times. If this limit is exceeded, please contact me directly with your order number for assistance.

Inquiry and Refund Policy

If you do not receive the download links, it is imperative to contact me within one week of your purchase. After this period, the products will be considered delivered, and refund requests will not be feasible.

Discount Policy

Develop Device adheres to a clear pricing policy. Discounts cannot be applied after a purchase is completed. During an ongoing discount promotion, it is necessary to enter the provided discount code at the time of purchase. Failing to do so will eliminate the possibility of applying the discount retroactively or receiving a refund. Develop Device reserves the right to modify or conclude discount promotions at its discretion.

Custom Services Delivery Timeline

At Develop Device, I specialize in providing custom services, including DAW templates, digital modeler presets, and Superior Drummer 3 presets. Given the detailed and tailored nature of these offerings, please be advised that the delivery timeline can extend up to two months or longer. This timeframe is dependent on my current workload, which is typically very high due to the personalized and intricate nature of each project. It is important to note that this extended delivery period is essential for ensuring the highest quality and customization of your order. Furthermore, please be aware that a longer delivery time is not a valid reason for refund requests, particularly if this information has not been read and acknowledged prior to placing your order. I appreciate your understanding and patience as I strive to deliver the best possible product to enhance your music production.

Express Delivery Option

For those requiring urgent delivery, Develop Device offers an express delivery service at an additional cost, designed to fast-track projects while maintaining high standards of quality and personalization.

Completion Policy for Non-Communicative Customers

If communication ceases for more than three months during the execution of a service, the order will be considered fulfilled, and no refunds will be issued. This policy is in place to ensure the efficient progression and completion of services, safeguarding both Develop Device and its clients.